Skip to content

Final Expenses Insurance claims

How to make a claim

We understand that making a claim can be both difficult and stressful during an already emotional time. That’s why our claims process is simple and straightforward. Follow the steps below and we will aim to pay your claim without any unnecessary delay.

Step 1. Contact us:

Your beneficiary should notify FiftyUp that a claim will be made. Simply call us at 1-888-441-45581-888-441-4558 or email us at and we will help you get the process started.

Step 2. Complete the required claim form and provide:

  • evidence of death of the person insured
  • date of birth of the deceased
  • proof of beneficiary identity, such as driver’s license
  • name and age of any designated beneficiary, if applicable.

We may also require further information such as a Death Certificate, Coroner or Toxicology or Autopsy Report, if one has been issued.

Step 3. Send the completed form and supporting documentation:

Via email:

Via mail:

Claims Department
Teachers Life Insurance
50 Burnhamthorpe Road West, Suite 703
Mississauga, Ontario, Canada
L5B 3C2

Once you have initiated a claim please contact Teachers Life on 1-888-441-45581-888-441-4558 for any further queries related to your claim.

Step 4. Claim Review

For a claim to be fully assessed, we require the completed claim form and supporting documents as well as any additional information we may request.

Approved claims are generally paid within 2 to 5 business days.

If we are unable to pay your claim, we will explain why, and you will have the opportunity to present additional information to support your claim.